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Testimonials

Below are testimonials from current NWACA (Northwest Auto Care Alliance) shop owners.

“I never looked forward to dealing with Credit Card Processing. Usually felt promises were rarely kept or met, reaching the sales representative when there was a problem was always difficult. So, when Bobby came in to meet with me, my guard was up. After meeting with him I could tell there was something different. He actually listened to my concerns and followed through the entire process, ensuring that the transition went seamlessly and it did! Then after the 1st month of processing, I knew I had made the right decision. Not only did Bobby follow through on the set-up process, but the processing is saving me hundreds of dollars per month for each location. If you haven’t, I recommend that you reach out to Bobby as soon as possible.”
Mark S. Simons
NWACA Chairman of the Board 2022-2023
Rolf's Import Auto Service EST 1970 - Lakewood, WA
Rolf's Service Center @ I-5 EST 2006 - Fife, WA
“Bobby has saved us thousands of dollars and has the best customer service.  He is always there when we need him, and he gets issues resolved fast.  I am truly grateful that he is our representative for our credit card needs and highly recommend him.”
Kandie Jennings-Molloy
NWACA President Elect/Board Member
Tom’s Automotive Service
W. Seattle, WA
“At B&B Automotive, we’ve been working with Bobby Walker for years. He has saved us many thousands of dollars and his service has always been outstanding, never failing to help us with whatever we need. I would highly recommend his services.”
Jeff Miller
Owner, B&B Automotive, Inc.
Aberdeen, WA
“Bobby has been serving all our locations for a number of years now. He always answers his phone, whether it is a call from myself or someone from my staff and provides  us with a level of service that we are grateful for. He has saved us thousands of dollars in fees and never fails to impress. If you want to take a step up and save money in the process, you need to speak with him.”
Craig Noel
Owner, Sun Automotive
Eugene, Springfield, Junction City, OR
“I’ve been working with Bobby Walker for years. My previous credit card representative was hard to deal with and had trouble following through with what he promised. Once I started using Bobby, my rates dropped to .08, month after month. The equipment was sent right away, and I started saving money instantly. Bobby is easy to work with and is always quick to help with any questions I might have. I’ve been extremely happy with Booby Walker’s service and have had little to no issues!”
Mike Hall
NWACA Treasurer/Board Member
Kennewick Motoring Services
Kennewick, WA
“I always had an issue dealing with Credit Card Processing. All their style and introduction and pressure related to sales was so obnoxious to me. I must truly inform everyone I can, this is totally different. Bobby is non-pressurized and very fair with each and every shop owner that I am connected with. It is truly a breath of fresh air in the Credit card world. I highly recommend Bobby and his services and in our particular shop we save approximately $900 per month or more. Then after the 1st month of processing, I knew we had made the right decision. Not only did Bobby follow through on the set-up process, but the processing is saving me hundreds of dollars per month for each location. If you haven’t talked to Bobby yet, I recommend that you reach out to Bobby as soon as possible. Just an easy and fair Christian brother that’s willing to help you keep more of your hard earned resources.”
Leon Martin
(360) 388-8617
leon@autotechllc.net
Rochester, WA
“We have been working with Bobby for many years. He has saved us many thousands of dollars per year on card processing. He is a true professional in his field. Anytime that we needed help or had questions, Bobby was always immediately available. Within our business relationships, there is nobody that we trust more in the financial services industries. There is a reason the only other business cards that I carry other than my own have Bobby’s name on them.”
Noah Forest
Owner, Brooks Auto Doctor Inc.
Eugene, OR
“One quality feature about Bobby Walker is he not a high-pressure salesperson. He took the time to learn what type of set-up would work best for our company. Bobby made the set up process seamless. Most importantly, he continues to remain available for any operational or training questions that might arise.  We have worked with Bobby now at each of our locations.”
Dan DeBusk
NWACA Associate Chair/Board Member
Moose Radiator & A/C
Everett, WA
Fife, WA
“When I was first contacted by Bobby Walker about credit card processing several years ago, I immediately thought: here we go again. At this point, I only ask for references from “like businesses” that have been using the service for a good period of time. He gave me the references, which I did call. I only got good responses from the referrals. I personally knew some of them, so I believed it when they told me the program worked as promised, followed by a guarded “we’ll see if it lasts”. After changing over to this system, it has only been good. If there ever is a challenge or change, Bobby has been available and solved it as promptly as possible, and seeing it through to the end. Not used to this commitment and follow-through in these times! We have also saved very noticeable costs in our processing through the program. I would highly recommend trusting Bobby with your business needs.”
Mark Hanson
Owner, Southend Auto Care
Milton, WA